Shipping & Delivery Policy
Last Updated: 01/17/2024
1. Processing Time
Orders are typically processed and shipped within 1-3 business daysbafter payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed at checkout.
3. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 10 to 45 plus days from China or other country. USA to USA up to 5 days
- Expedited Shipping: Request the rate first.
4. International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times vary.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number.
6. Shipping Delays
While we strive to meet estimated delivery times, shipping delays may occur due to unforeseen circumstances such as weather conditions or customs delays. We appreciate your understanding in such situations.
7. Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
8. Delivery Confirmation
Delivery is considered complete once the carrier confirms delivery status. We are not responsible for lost or stolen packages after delivery.
9. Damaged or Lost Items
If you receive a damaged or lost item, please contact us immediately at admin@dronein.com. We will work with you to resolve the issue.
10. Changes to This Policy
We reserve the right to update this Shipping & Delivery Policy. Any changes will be effective upon posting the updated policy on the website.
11. Contact Us
For questions or concerns about our Shipping & Delivery Policy, contact us at admin@dronein.com.