Returns & Exchanges Policy
Last Updated: 01/25/2028
1. Return Policy
We want you to be completely satisfied with your purchase from DroneIn.com. If you’re not satisfied for any reason, you may return the item within 14 days ( depending on the vendor ) of receiving your order. Please note the following conditions:
- The item must be in its original packaging, unused, and in the same condition as received.
- Returns are subject to inspection and approval.
- To qualify for a return, your item must remain unused and in the same condition as when you received it, including the original packaging. Additionally, kindly provide a video of the package being opened to inspect for any damages that may have occurred during the product’s arrival.
2. Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same item within 14 days of purchase. Contact our customer service at admin@dronein.com to initiate an exchange.
3. Refunds
Refunds will be processed once the returned item is received and inspected. The original payment method will be credited for the purchase price, excluding shipping charges, within 14 days.
4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We recommend using a trackable shipping method for returns.
5. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at admin@dronein.com with details and video while unpacking , photos. We will provide instructions on how to proceed.
7. How to Initiate a Return or Exchange
To initiate a return or exchange, please contact our customer service at admin@dronein.com. Include your order number and details about the item you wish to return or exchange.
8. Changes to This Policy
We reserve the right to update this Returns & Exchanges Policy. Any changes will be effective upon posting the updated policy on the website.
9. Contact Us
For questions or concerns about our Returns & Exchanges Policy, contact us at admin@dronein.com